POSITION SUMMARY

Manages and develops the fitness department providing training and leadership for new and existing Fitness Services Managers and Personal Trainers, assisting them in techniques to schedule the delivery of training to clients. Works with the Fitness Service Managers and Personal Trainers to help educate all gym personnel regarding specific fitness information and how to execute Personal Training sales. Responsible for revenue generation from Personal Training sales to help attain immediate and long term financial goals.

ESSENTIAL FUNCTION

• Manages Personal Trainers, Fitness Services Managers and General Managers at the individual gyms to generate personal training revenue by offering personal training services to new and existing members.

• Hires train and terminate gym Fitness Services Managers, General Manager and Personal Trainers based on the performance of training duties and the financial sales achieved.

• Possesses thorough knowledge of, adheres to and enforces company policies and procedures, both in general and specifically in the realm of Personal Training.

• Assumes responsibility for developing selling skills for the overall Personal Training Department and the Fitness Consultants at point of sale.

• Participates in as many scheduled meetings at the assigned gyms as scheduled by respective General Managers.

• Trains the Fitness Services Manager on how to maintain accurate records of their personal training staff (CPR and all Certifications as well as college-level Degrees).

• Reviews the procedures used for all monies collected from personal training revenue at all gym locations.

• Designs and implements additional service seminars and other educational sessions.

• Responsible for the method in which personal assessments are performed and then how Personal Training is determined.

• Conducts training meetings and educational seminars for General Manager and Fitness Service Managers and their Personal Training staff.

• Handles the difficult gym member complaints and trains the Fitness Service Manager on how to do the same.

• Monitors the method in which the personal training staff follows up with potential prospects.

• Monitors the content of a standard gym tour.

• Maintains and applies at assigned gyms the current Company pricing and promotions regarding Personal Training.

• Maintains information on club history, background, philosophy, facilities, staff and policies for customer development and public awareness.

• Conducts periodic inspections of all gym equipment and facilities.

• Creates and implements member seminars for continuing education.

• Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES

Supervises daily activities and functions of General Managers, Fitness Service Managers and Personal Trainers.